The eCommerce Crisis: The Missing Salesperson
Most online stores today are static brochures. A customer enters, has a doubt about a size, a color, or a specific feature, and if they don't find the answer in 5 seconds, they leave for a competitor. Traditional live chats are passive: they wait for the customer to speak and only provide basic information.
In modern digital commerce, success isn't about "customer service"; it's about conversion. The problem is that hiring human sales experts to cover your website 24/7 is expensive, inconsistent, and nearly impossible to scale.
The Solution: The Multiflow Agent as Your Digital "Top Closer"
Solumize Multiflow Agents are not chatbots; they are high-performance sales machines trained on your specific product catalog, current promotions, and sales psychology. Unlike a generic bot, the Multiflow Agent has execution capability:
1. Trained Sales Personalities
We can configure the DNA of your agent to match your brand's voice and strategy:
- The Aggressive Closer: Focused on quick wins, highlighting limited-time offers and low-stock alerts to drive urgency.
- The Professional Consultant: Ideal for technical or luxury products where deep knowledge and trust are the keys to a high-ticket sale.
- The Friendly Assistant: Perfect for lifestyle brands looking for proximity and building long-term customer loyalty.
2. Intelligent Upselling and Cross-Selling
The agent doesn’t just answer "Yes, we have it." It analyzes the user's intent and says: "That camera is excellent, and most of our professional photographers pair it with this specific lens. Would you like me to add it to your cart with a 10% discount right now?"
- The Result: An immediate increase in your Average Order Value (AOV).
3. Proactive Cart Recovery and Follow-Ups
If a potential customer leaves their details but doesn't finish the checkout, the Multiflow Agent takes the initiative. It can reach out via WhatsApp: "Hi, I noticed you left those items in your cart. I only have 2 units left of that model; would you like me to generate a payment link so you don't miss out?"
4. Full Execution: From Chat to Paid Invoice
Thanks to Multiflow logic, the agent is connected to your inventory and your payment gateway.
- Inquiry: "Do you have the blue one in stock?"
- Reservation: "Yes, and I've reserved the last one for you for the next 15 minutes."
- The Close: It generates the payment link (Stripe, PayU, Wompi) and delivers it directly in the chat.
Why eCommerce Owners Say "WOW"
Because the Solumize Multiflow Agent solves the biggest frustration in online business: seeing traffic enter the site but not seeing sales come out the other side.
- Total Integration: Connects seamlessly with Shopify, WooCommerce, VTEX, or your custom SQL database.
- Live Inventory Sync: It will never sell something you don't have because it queries your ERP or database in milliseconds.
- Zero Admin Effort: You don't do a thing. You simply receive the notification: "Sale Closed: Client X, Product Y, $500 USD collected."
Turn Your Traffic into Real Revenue
Your website shouldn't just be a digital catalog; it should be your best employee. With Solumize AI Agents, you give every visitor a personalized sales experience that scales your revenue without increasing your fixed costs.
